FRICTIONLESS RATINGS
Collect more positive App Reviews by letting players give ratings without leaving the app
[pigeon_protect]Key Takeaways
- The benefits of this in-app rating system are obvious: it keep players in the app while gathering valuable ratings and reviews
- Determine the amount of pre-ratings vetting based on the age of the app and your understanding of specific player satisfaction
- For riskier player reviews, consider a highly-involved vetting process; see Infinity Slots’ pre-ratings survey that predicts a player’s likely rating and gathers valuable player insights
- Replace the rating flow with a customer support option if a player’s survey response is mild to negative
Feature Explanation
- Apple’s automatic ratings allow players to rate the app without opening the App Store
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Additional Information
- More images in the Feature Database
- Release: 7/19/17 (with SKSReviewController iOS 10.3)
- KPI: Installs (driven by positive App Ratings)
- Player motivations: Association, Value
Related Features
- Rate Flow – Infinity Slots
- Survey / Rate Use – Slots Era
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